Daparto

This review is for the triangle of Daparto - Pax DE - PayPal. Made an order with Daparto and since PayPal was the only method, they've put my payment on hold. A week later can't get resolved this problem. Daparto only responded once telling me they're just a market place and can't really do anything. "Contact the vendor PAX DE". However the payment realized on their website. Pax responds they can't do anything since payment received by PayPal. And as we know how "not user friendly" platform PayPal is, they just ignored me responding some general templates. I really feel scammed because I made a payment and neither side wants to do anything to find a solution. Not recomend it at all even they provide low prices because later they provide you low customer service.

Uncomplicated ordering process, everything is clear and you can find the cheaper dealer, even though some items are a little cheaper at idealo, but it's still nice to be able to do everything on one page! For years I have been able to save time and order complete brake discs and brake pads for my cars! So far, communication via email and the delivery of packages have worked smoothly. If necessary, please do it next time ;)

They don't even deserve this one star ⭐️ a big ❌❌❌❌❌❌ catastrophe❌❌❌❌❌❗️❗️❗️❗️❗️❗️ One of the worst experiences I've ever had Point 1 cannot be reached Point 2, I don't have anything to do with it Selling products that we buy. Point 3 you cannot cancel a purchase within 5 I came across the site and saw the car parts and the prices were very interesting. So far everything is okay So, I want to pay, I paid and then it says to them. Unfortunately, the purchase of your item may not be received by us. Payment order in advance You also have the option to pay with PayPal Do I go to my PayPal account and pay with my PayPal account? Then I go to my account balance and see that my money is completely gone Then I logged in again and suddenly I saw that I had ordered the same item twice, once because they told me that I had no option to pay. In addition to PayPal, I paid with PayPal and I removed the other one from the shopping cart because the year stinks and then suddenly I see that this item, which supposedly couldn't be paid, has also been paid for That was problem 1 Once it was displayed that the first attempt to pay didn't work, but the second attempt worked OK Problem but it worked on the first try, only the daparto site said it didn't work❌❌❌❌❌ Then I went to cancel because I don't need the item twice, just once. Unfortunately, you can't cancel an item after 5 minutes have passed.❌❌❌❌❌❌ That was problem 2 I thought to myself, okay, if this article comes, I'll get one article and I'll just not accept the second one, then that's sorted out So I did that and then your item was delivered Okay, just for who, not for me I go to track the shipment and the item would be delivered to someone, even though I refused ❌❌❌❌❌ point 3 Now let's look at the answer from daparto Unfortunately we have nothing to do with it. Let's say we have a website and there are different people there and I'm selling this item. They have to report to them where they bought this item And can't be reached by phone at all I sent all the evidence via email They take the evidence and send it not to the dealer but to DPD to say. Our customer rejected the goods but they gave the goods to someone else. This has nothing to do with me, I want my money back. You have shipped it and you have to take care of getting this item back to you. I did my job and rejected the matter. I have proof that I rejected this So if you have an error or want to cancel something, you have no option to cancel that item or have that money returned from their side I'd rather go to Autodog, I paid a little more but I know they can be reached by phone, are reputable and can be reached at any time